If you haven't already had to deal with disputes over previous damage to your customer's facility, it's coming. Some customers have not been properly attending to their grease containment systems or to their hood cleaning. Roof damage and other problems can occur. How do you make sure your customer doesn't blame you for previous damage and sees the value of your service? Take before and after pictures.
The reality is people like to blame others for their problems, and its a lot easier to tell insurance companies that "my hood cleaner did a lousy job," than, "I haven't actually been keeping up with my exhaust system maintenance." Some of your customers, like the big chains, may already be taking pictures after you leave. It's critical to protect yourself these days with your own pictures and documentation of previous damage.
Before and after pictures are also a great marketing tool when trying to win new customers. It demonstrates accountability and professionalism. It also helps far-away corporate decision makers feel more comfortable with your local, small company because they can always check on the work you are doing. How many of your competitors can advertise, "Before and After Pictures Available for Each Job"?
EHoodCleaner makes it easy for you to add before and after pictures to your service portfolio, giving your clients instant access to their pictures and their invoice through their own unique EHoodCleaner username login. We can include a special EHoodCleaner customer support page to your website so your clients can visit your website to get instructions and log in to the EHoodCleaner system. After viewing their invoice and before and after pictures, your customers can even pay their bill online through PayPal with EHoodCleaner.
Learn more about EHoodCleaner's Picture Capabilities.